(Sly Stone) introducing his song, “Everyday People.” It’s not personal and even if it is…take it as a professional. Taking anything ‘personal’ can take us easily to our place of inferiority, fear, and insecurity. Taking it professionally or at least pausing long enough to listen with the intent of providing the other person to have their say can help you from not becoming too hurt or increasingly resentful. Some people say stuff that hurts. Some are unaware or ignorant of the impact or are hurt themselves. Don’t let their words take you to a dark place within. Rather listen and if this is an important relationship, tell them about the “ouch.”