Behind the words

I like word play and, on the radio, recently a company that buys homes that are often homes of deceased parents that the adult children have to sell had this line: “We will help you through the transition, not just the transaction.” I wondered as I heard this if it is also a great model for a leader to consider as they complete a performance review, a firing, or even a promotion. All three are filled with emotion. All are transactions. The best end with an understanding of the transition…perhaps the transformation.