A few months ago, I joined a workshop on how to apologize. It got me thinking about how often we rush through apologies or use them in situations where they don’t belong.
In this video, I’m sharing a few takeaways that stayed with me: what it means to take responsibility without over‑owning, how to protect the words “I’m sorry,” and why intention matters just as much as the words.
If you’ve ever wondered how to make your apologies clearer and more authentic, this might give you something useful to reflect on.